Smoking is only allowed in designated smoking rooms. Pet's are only allowed in the exterior building rooms for a small cleaning fee of $35 per stay. We are are a child-free property, if you are traveling with kids please call us at 419-285-3101 for recommendations. Please don't hesitate to call with any questions! The island WI-FI and Cable TV are very spotty. We are not for noise coming from othe rooms or properties. We apologize for any inconvenience but we do not give refunds for these issues.